Munich, Germany - As a pioneer and world leader within the healthcare industry, this organization's mail server was taken down in a matter of hours by a spam attack.

Headquartered in Munich, Germany with offices in the Americas, Europe and Asia, email communication was a critical component of daily operations. This international company was depending on a firewall to protect its mail server from any malicious email relaying to their MX record. The server crashed with the onslaught of mass emails from the dictionary attack mail bomb.

When the emergency call from the company's United States office in Georgia came through, Webservio answered. Immediately, we set up Mail Bagging to begin holding  their email messages. Next, the account was set up with Postini Email Security^® to shelter the company's MX record. This took the load off the organization's primary mail server and guarded the mail portal from receiving additional dangerous messages.

As soon as the company updated its MX records, the primary mail server was up and running with only clean email reaching the mail server. From that point on, all email users within the company's domains opened their email clients to find only spam free messages. Each employee was able to return to work quickly without spending valuable time sifting through countless unwanted emails. In addition, the multiple redundancies created by Postini Email Security^® ensured that a situation such as this would never occur again.

The communications disaster was averted, Postini Email Security^® protected the primary mail server from future attacks, and all operations resumed under normal operating conditions.